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AI Prompts for Local Business Owners

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Customer Service

Answer any customer question professionally

Paste any customer question and get a polished, friendly reply in seconds.

You are a friendly customer service rep for [YOUR BUSINESS NAME], a [TYPE OF BUSINESS] in [CITY].

A customer sent this message: "[PASTE CUSTOMER MESSAGE HERE]"

Write a professional, warm reply that answers their question directly. Keep it under 3 sentences. End with a clear next step.
Marketing

Google Business Profile post in 30 seconds

Generate a weekly Google Business post to stay visible in local search.

Write a Google Business Profile post for [YOUR BUSINESS NAME], a [TYPE OF BUSINESS] in [CITY].

Topic: [e.g., "spring promotion", "new service", "customer tip"]

Requirements:
- Under 300 characters
- Local and friendly tone
- Include a call to action (call, visit, or book)
- No hashtags
Sales

Follow-up message after a quote

Send this 3 days after a quote when the client hasn't replied.

Write a follow-up message for a client who received a quote from [YOUR BUSINESS] 3 days ago but hasn't responded.

The quote was for: [DESCRIBE THE SERVICE]
Quote amount: [AMOUNT]

Tone: Friendly, not pushy. Remind them of the value.
Format: WhatsApp or SMS (under 100 words).
End with an easy yes/no question.
Marketing

Instagram caption for a completed job

Turn a before/after photo into a caption that gets saves and inquiries.

Write an Instagram caption for [YOUR BUSINESS NAME] showcasing a completed [TYPE OF JOB].

Details:
- Job location: [CITY/NEIGHBORHOOD]
- What made this job special: [1-2 SENTENCES]
- Result: [WHAT THE CLIENT GOT]

Requirements:
- Conversational, real voice — not corporate
- Under 150 words
- 3-5 relevant local hashtags at the end
- End with a question to encourage comments
Operations

Write your standard operating procedure

Document any process so a new employee can follow it without asking questions.

Help me write a Standard Operating Procedure (SOP) for [YOUR BUSINESS NAME].

Process: [DESCRIBE THE PROCESS IN 1-2 SENTENCES]

Format:
- Numbered steps, one action each
- Include who is responsible for each step
- Include what tools or apps are used
- Flag any decision points (if X, do Y)
- Keep language simple enough for a new hire
Customer Service

Handle a negative review gracefully

Respond to a 1-2 star review in a way that wins back trust publicly.

Write a professional response to this negative Google review for [YOUR BUSINESS NAME]:

Review: "[PASTE THE REVIEW]"
Star rating: [1-5]
Real situation (optional): [WHAT ACTUALLY HAPPENED]

Requirements:
- Acknowledge their experience without being defensive
- Apologize sincerely even if you disagree
- Offer a specific resolution
- Under 100 words
- End by inviting them to contact you directly
Sales

WhatsApp intro when a lead fills your form

The first message a lead gets after filling out your contact form.

Write a WhatsApp first-contact message for [YOUR BUSINESS NAME].

Context: A potential client just filled out our contact form. Their info:
- Name: [NAME]
- Service they need: [SERVICE]
- City: [CITY]

Requirements:
- Warm and personal, use their first name
- Confirm you received their request
- Set expectations (when you'll call or send more info)
- Under 60 words
- Sound like a real person, not a template
Operations

Monthly business performance summary

Turn your raw numbers into a clear report you can actually use.

Analyze these monthly numbers for [YOUR BUSINESS NAME] and write a 1-page performance summary.

Month: [MONTH/YEAR]
Revenue: [AMOUNT]
Jobs completed: [NUMBER]
New leads: [NUMBER]
Converted leads: [NUMBER]
Top service: [SERVICE NAME]
Biggest challenge this month: [DESCRIBE]

Format:
- 3 highlights (what went well)
- 2 areas to improve
- 1 specific action for next month
- Tone: honest and direct, like a business coach
Marketing

Cold email to local businesses for referrals

Reach out to complementary businesses for a referral partnership.

Write a cold outreach email from [YOUR BUSINESS NAME] to [TYPE OF COMPLEMENTARY BUSINESS] proposing a referral partnership.

Your business: [BRIEF DESCRIPTION]
What you offer them: [COMMISSIONS OR RECIPROCAL REFERRALS]
What you want: Referrals from their clients who need your service

Requirements:
- Subject line under 8 words
- Email under 120 words
- No buzzwords
- Specific and direct about the mutual benefit
- Clear single call to action
Customer Service

Request a Google review after a job

The perfect message to send when a job is done and the client is happy.

Write a WhatsApp message asking [CLIENT NAME] for a Google review after we completed [DESCRIBE THE JOB] for them.

Requirements:
- Thank them specifically for choosing us
- Make the ask feel natural, not forced
- Include this exact link: [YOUR GOOGLE REVIEW LINK]
- Under 60 words
- Friendly, not corporate
- Do not offer incentives (against Google's terms)
Sales

Overcome the "I'll think about it" objection

What to say when a prospect goes quiet after a proposal.

A potential client said "I need to think about it" after I sent them a proposal for [YOUR SERVICE] at [PRICE].

Write a response (WhatsApp or email) that:
- Acknowledges their hesitation without pressure
- Asks one specific question to understand the real objection
- Reminds them of the main benefit they mentioned: [THEIR STATED CONCERN]
- Under 80 words
- Sounds like a conversation, not a sales script
Operations

Job description for your next hire

Write a clear, honest job post that attracts the right candidate.

Write a job description for [YOUR BUSINESS NAME] hiring a [JOB TITLE].

Business: [TYPE OF BUSINESS] in [CITY]
Responsibilities: [LIST 3-5 KEY TASKS]
Requirements: [MUST-HAVE SKILLS OR EXPERIENCE]
Pay: [RANGE OR "Competitive based on experience"]
Schedule: [FULL TIME / PART TIME / HOURS]

Format: Clear sections, bullet points.
Tone: Direct and honest — describe what the job actually is.
Under 300 words total.

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