Privacy Policy

1. Who we are

Nova Media AI provides websites, automation systems, AI workflows, lead capture tools, and marketing support for businesses and creators. You can contact us at hello@nova-media.ai.

2. Information we collect

We may collect information you submit through our website, forms, social media campaigns, or automation tools. This can include your name, email address, phone number, company name, business needs, messages, form responses, and social media interaction details such as comments or campaign keywords.

3. How we use information

We use information to deliver requested resources, respond to inquiries, qualify leads, schedule calls, provide services, improve our website and automations, send relevant follow-up messages, and maintain security and operational logs.

4. Social media integrations

When you interact with Nova Media AI on platforms such as Instagram or Facebook, we may use Meta platform tools to identify comments, send replies, deliver links, and route qualified inquiries into our internal workflow. We only use this information for the campaign or service interaction that triggered it.

5. Service providers

We may use trusted providers such as hosting services, Airtable, n8n, Resend, Meta, analytics tools, communication tools, and scheduling platforms to operate our systems. These providers process information only as needed to support our services.

6. Data retention

We keep information only for as long as reasonably necessary for the purpose it was collected, business records, legal obligations, security, and service improvement. You may request deletion at any time.

7. Your choices

You may request access, correction, or deletion of your information by emailing hello@nova-media.ai. You can also unsubscribe from marketing emails using the link included in those emails when available.

8. Security

We use reasonable technical and organizational measures to protect information. No online system is perfectly secure, but we limit access and use secure providers wherever practical.

9. Changes

We may update this policy as our services evolve. The updated version will be posted on this page with a new effective date.